Find Your Own Voice

The most important thing in communication is hearing what isn't said.     Peter Drucker Communication of all sorts means mastering the two conversations, the verbal and the nonverbal. Nick Morgan, founder of Public Words Inc., is one of America's top communication and speech coaches. Through his book, Trust Me, he outlines the four steps to communication success:…

Listen More

Why don't we listen more to our colleagues in organizations? We all know that we tend to speak more than we listen. Don't get me wrong, we can't all just sit still and be silent. But if we can take a small part of our time and just listen to what other people have to…

High Performance

Jim Loehr and Tony Schwartz argue that to sustain a successful approach to sustained high performance you must consider the person as a whole. Which includes the physical level, emotional capacity, mental capacity and the spiritual capacity. What makes some people flourish under pressure and others fold. The authors say they have come up with…

Organizational Culture

Organizational culture is a topic of interest, and it surround us all. To understand the organization you need to  learn about its culture. Edgar Schein's definition of culture is : " A pattern of shared basic assumptions that the group learned as it solved its problems of external adaption and internal integration, that has worked…

Knowledge Sharing

Knowledge in organizations is a key factor to survive in today's world. The question is how we use it and in which way we share the explicit and tacit knowledge. The people in organizations possess valuable knowledge, and they use their knowledge every day both in private and in their organizations. Not every one knows…

Emotions

Emotions in organizations. To conduct an orchestra you need to know your people. But first the conductor has to be aware about his own reaction's before he/she can learn about others. It will then be easier to gain understanding and insight in people's need's and wishes. John Elster ref: Fineman say's: "Most simply, emotions matter,if…

Storytelling

Storytelling is a good tool when talking about knowledge sharing and experience transfer. It is motivating when you listen to a good story, and in my mind more fun. Stephen Denning is saying : " Storytelling gets inside the minds of the individuals who collectively make up the organization and affects how they think, worry,…

Think Conversation

“Talk less, work more! Today work increasingly consists of talk”  - Theodore Zeldin In the knowledge/information age, increasing productivity and effectiveness is difficult because something has changed. What has changed is the very nature of work. People used to say “Talk less, work more”. Not now, because for most people their work is a conversation. Working means…