Find Your Own Voice

The most important thing in communication is hearing what isn't said.     Peter Drucker Communication of all sorts means mastering the two conversations, the verbal and the nonverbal. Nick Morgan, founder of Public Words Inc., is one of America's top communication and speech coaches. Through his book, Trust Me, he outlines the four steps to communication success:…

Think Conversation

“Talk less, work more! Today work increasingly consists of talk”  - Theodore Zeldin In the knowledge/information age, increasing productivity and effectiveness is difficult because something has changed. What has changed is the very nature of work. People used to say “Talk less, work more”. Not now, because for most people their work is a conversation. Working means…